Response time
Standard: 24–48 business hours.
Priority retainer: same business day.
Urgent support: by prior agreement.
Communication channels
Email, WhatsApp, Slack, Microsoft Teams, Zoom, and Google Meet.
Deliverables
Depending on the engagement: weekly report, task tracker, call summary, CRM notes, hiring pipeline report, and finance / admin report.
Client responsibilities
Provide required access, clear instructions, and timely approvals. Provide compliance-sensitive information promptly when requested.
Boundaries
Regulated legal, tax, or accounting certification services are not provided. Such work is only done in partnership with a qualified licensed professional.