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Nida Urooj
Virtual Assistance & Operations

SOP Documentation

Turn how-you-do-it into how-anyone-can-do-it.

Flat lay illustrating SOP Documentation - a virtual assistant desk: weekly planner with handwritten tasks, sticky flags, envelopes.
Flat lay illustrating SOP Documentation - a virtual assistant desk: weekly planner with handwritten tasks, sticky flags, envelopes.

Who this is for

  • Founders
  • Ops leads

Problems solved

  • - Knowledge in one person's head
  • - Onboarding takes forever

What I handle

SOP interviews
Drafting
Iteration

Deliverables

  • SOP library

Tools

NotionGoogle DocsLoom

Process

  1. 01
    Interview

    Watch + capture.

  2. 02
    Write

    Simple, testable.

Example workflows

  • - Process → interview → draft → test → publish

KPIs I track

% processes documented

Frequently asked

Loom videos?

Yes - with a written SOP alongside.

Related

Related services

Ready to hand this off?

Tell me a little about your team and this workstream - I'll come back with fit and a starting plan.