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Virtual Assistance & Operations

Remote Business Support Services

One operator covering sales admin, HR coordination and finance admin so you stop hiring three part-timers.

Flat lay illustrating Remote Business Support Services - a virtual assistant desk: weekly planner with handwritten tasks, sticky flags, envelopes.
Flat lay illustrating Remote Business Support Services - a virtual assistant desk: weekly planner with handwritten tasks, sticky flags, envelopes.

Who this is for

  • Small businesses with fragmented admin
  • Founders juggling three part-time freelancers
  • Teams between 5 and 40 people
  • Companies needing operations rhythm before an ops hire

Problems solved

  • - Admin is split across freelancers with no owner
  • - Reporting is assembled manually every month
  • - Processes live in someone's head
  • - Nothing is reviewed until it breaks

What I handle

Sales admin: CRM, proposals, follow-up
HR coordination: hiring pipeline, onboarding, documentation
Finance admin: invoicing, chasing, reconciliation prep
Reporting: one weekly and one monthly pack
Process documentation and tool cleanup

Deliverables

  • Operations calendar of recurring tasks
  • Weekly business report
  • Monthly pack across sales, people and cash
  • SOP library

Tools

NotionGoogle WorkspaceHubSpotXeroSlackClickUp

Process

  1. 01
    Audit

    List everything currently done manually and who owns it.

  2. 02
    Consolidate

    Move scattered work into one calendar with one owner.

  3. 03
    Operate

    Run the rhythm weekly and report against it.

  4. 04
    Improve

    Each month, retire or automate one manual task.

Example workflows

  • - Monday: pipeline, hiring and cash snapshot in one message
  • - Mid-month: invoicing and chasing cycle
  • - Month end: reporting pack and process review

KPIs I track

Recurring tasks documentedManual tasks retired per monthReport delivery on timeCash collection speed

Frequently asked

Is this a fractional COO role?

No. I am the operator who runs the rhythm; strategic ownership stays with you or a fractional COO.

Can you replace three freelancers?

Often yes for admin-level work, which is usually cheaper and far less coordination overhead for you.

What hours do you cover?

A fixed overlap window in U.S., U.K. or UAE hours, agreed up front.

Related

Related services

Ready to hand this off?

Tell me a little about your team and this workstream - I'll come back with fit and a starting plan.